Connect with us

Business

Founder Friday with Jenny Briscoe-Hough: the mission to deliver meaningful (and affordable) funerals

Avatar photo

Published

on

Founder Friday with Jenny Briscoe-Hough: the mission to deliver meaningful (and affordable) funerals

In a culture that’s often intimidated by death and dying, Jenny Briscoe-Hough is determined to approach things a little differently. For the last six years, she’s worked tirelessly as the founder and CEO of Tender Funerals, a community venture with a vision of providing authentic and affordable funeral care to all Australians.

She admits, though, it’s a leadership position she had never expected for herself.

“Primarily, I’m in community development, and when you’re in this field, the whole idea is empowering others,” she said. “So it’s almost the opposite of leadership, it’s actually taking a step back. I would say the community founded Tender and I was the driver.”

Today, Tender Funerals helps thousands of bereaved families across Australia to have meaningful funerals which reflect the wishes of the person who has died, their family, and community – without having to shell out tens of thousands of dollars to do so.

The average cost of a Tender funeral is between $3,000 to $4,500, compared to bills anywhere between $5,000 to $10,000 from leading funeral providers.

But Jenny’s message goes beyond making funerals affordable. It’s a movement to change the culture around death and end-of-life by enabling conversations on rights and responsibilities, and enabling family and friends to have as much (or as little) hands-on involvement as they like.

Since beginning in Port Kembla on the NSW South Coast followed by a second location near Port Macquarie, Tender Funerals Australia is currently working with a further six communities to establish services (that operate as franchises) in Canberra, Far North Queensland, Newcastle, Perth, Tasmania and Western Sydney.

Creating meaningful yet affordable services

The idea for Tender Funerals was sparked in 2008 when Jenny found herself in the position of organising a funeral for her late mother.

Advertisement
Submit your 2022 Austin Neighborhood Feedback

“Even though I had attended many funerals through my 20 years or so in community development, I hadn’t had to focus on the details and costs before. Then when my mother died, we washed the flowers ourselves, drove ourselves there, we even owned our own burial plot, and we still got a bill of around $10,000,” she recalled.

She still remembers how her mother’s memorial card had the funeral company’s advertising at the bottom.

Jenny elaborated, “My mother had an estate, she had a property, so we were able to cover these costs. But because I was working in a community, I suddenly found myself wondering how others might be able to afford something like this.”

Tender Funerals aims to empower individuals as they go through this already difficult process.

“They can be as involved as they want, from transporting the body to washing and dressing the body, to putting the person in the coffin. The idea is to empower people with information while giving them choices. Some might say ‘I know what I want to do’ and then, after some thought, come back to us and say ‘actually, can we do this instead?’

“It’s an evolving and transparent process. You can have the most traditional funeral in the world or you can have something entirely unique to you. But when you’re given a one-size-fits-all funeral package by a provider, it’s not so helpful.”

READ MORE: Founder Friday with Jacqui Bull: transforming Australia’s staffing market

A shrine at a Tender Funerals service. Source: supplied.

Jenny highlights an instance when Tender Funerals’ personalised, special touch was simply a family photo.

“We had a funeral once for a young man, and all he had wanted was a family photo, but they could never get the family together. So they took a photo at the funeral, we printed it out, and put it in the coffin,” she said.

Other instances have included simple ceremonies in people’s backyards.

Advertisement
Submit your 2022 Austin Neighborhood Feedback

“Anything could be a funeral ceremony, it depends on the intention you bring with it,” Jenny added.

The initial challenges

However, it wasn’t an easy road getting Tender Funerals off the ground. The biggest challenge was “to get people to understand what we’re trying to do.”

“For years, I was applying for grants and getting knocked back. Then one day, my friend and artist Lynette Wallworth said to me ‘we’re going to have to make a film and show them,’” Jenny explained.

“It’s very hard to describe in words what happens when you put your hands on the body of a person you love, and every cell in your body understands that person has died.”

The resulting documentary Tender, released in 2013, shared the stories of community-based funerals (including the death of their community centre’s former caretaker) to powerfully demonstrate their message onscreen.

Tender Funerals was able to secure funding from Social Enterprise Finance Australia (SEFA) and the Vincent Fairfax Foundation. Their model, they say, is made viable by families able to pay full price at Tender Funerals and further support from community donations.

Jenny and team at Tender Funerals Port Kembla. Source: supplied

Changing the culture around death

“An important thing that Tender does for people is that it wakes up something inside of them, the knowledge that they are going to die,” Jenny observed. “Now of course, some funeral days are really tragic and really sad. But it also helps us realise that this life is limited.

“When planning these services, we ask people, ‘are you religious?’ And if they say no, we do follow up with ‘do you have a spiritual practice?’ and often the answer is yes, because each person has different things that connects them to their soul.”

Some of the people who visit Tender Funerals have recently experienced the death of a loved one. However, as Jenny notes, there have also been individuals who want to be proactive about their end-of-life.

“Sometimes we have people ring up, saying they want to have this conversation with their children, but the children don’t want to have it. There’s still a reluctance around this,” she stated.

Advertisement
Submit your 2022 Austin Neighborhood Feedback

“But we say that you can change the culture with just one funeral. People might first come to Tender and not have a clue what to do, but unfortunately if they have to come again, they’re able to say ‘I know what I’m doing.’ We’re empowering them with information.”

Keep up to date with our stories on LinkedInTwitterFacebook and Instagram.

READ MORE: Founder Friday with Liz Agresta: the secrets to building a $15m beauty empire 

Read More

Continue Reading
Advertisement
Click to comment

Business

At collapsed Baltimore bridge, focus shifts to the weighty job of removing the massive structure

Avatar photo

Published

on

At collapsed Baltimore bridge, focus shifts to the weighty job of removing the massive structure

BALTIMORE (AP) — Teams of engineers worked Saturday on the intricate process of cutting and lifting the first section of twisted steel from the collapsed Francis Scott Key Bridge, which crumpled into the Patapsco River this week after a massive cargo ship crashed into one of its supports.

Sparks could be seen flying from a section of bent and crumpled steel in the afternoon, and video released by officials in the evening showed demolition crews using a cutting torch to slice through the thick beams. The joint incident command said in a statement that the work was being done on the top of the north side of the collapsed structure.

Crews were carefully measuring and cutting the steel from the broken bridge before attaching straps so it can be lifted onto a barge and floated away, Coast Guard Rear Adm. Shannon Gilreath said.

Seven floating cranes — including a massive one capable of lifting 1,000 tons — 10 tugboats, nine barges, eight salvage vessels and five Coast Guard boats were on site in the water southeast of Baltimore.

Each movement affects what happens next and ultimately how long it will take to remove all the debris and reopen the ship channel and the blocked Port of Baltimore, Maryland Gov. Wes Moore said.

“I cannot stress enough how important today and the first movement of this bridge and of the wreckage is. This is going to be a remarkably complicated process,” Moore said.

Undeterred by the chilly morning weather, longtime Baltimore resident Randy Lichtenberg and others took cellphone photos or just quietly looked at the broken pieces of the bridge, which including its steel trusses weigh as much as 4,000 tons.

“I wouldn’t want to be in that water. It’s got to be cold. It’s a tough job,” Lichtenberg said from a spot on the river called Sparrows Point.

Advertisement
Submit your 2022 Austin Neighborhood Feedback

The shock of waking up Tuesday morning to video of what he called an iconic part of the Baltimore skyline falling into the water has given way to sadness.

“It never hits you that quickly. It’s just unbelievable,” Lichtenberg said.

WHAT HAPPENS NEXT

One of the first goals for crews on the water is to get a smaller auxiliary ship channel open so tugboats and other small barges can move freely. Crews also want to stabilize the site so divers can resume searching for four missing workers who are presumed dead.

Two other workers were rescued from the water in the hours following the bridge collapse, and the bodies of two more were recovered from a pickup truck that fell and was submerged in the river. They had been filling potholes on the bridge and while police were able to stop vehicle traffic after the ship called in a mayday, they could not get to the construction workers, who were from Mexico, Guatemala, Honduras and El Salvador.

The crew of the cargo ship Dali, which is managed by Synergy Marine Group, remained on board with the debris from the bridge around it, and were safe and were being interviewed. They are keeping the ship running as they will be needed to get it out of the channel once more debris has been removed.

The vessel is owned by Grace Ocean Private Ltd. and was chartered by Danish shipping giant Maersk.

The collision and collapse appeared to be an accident that came after the ship lost power. Federal and state investigators are still trying to determine why.

Assuaging concern about possible pollution from the crash, Adam Ortiz, the Environmental Protection Agency’s mid-Atlantic Regional Administrator, said there was no indication in the water of active releases from the ship or materials hazardous to human health.

REBUILDING

Officials are also trying to figure out how to handle the economic impact of a closed port and the severing of a major highway link. The bridge was completed in 1977 and carried Interstate 695 around southeast Baltimore.

Advertisement
Submit your 2022 Austin Neighborhood Feedback

Maryland transportation officials are planning to rebuild the bridge, promising to consider innovative designs or building materials to hopefully shorten a project that could take years.

President Joe Biden’s administration has approved $60 million in immediate aid and promised the federal government will pay the full cost to rebuild.

Ship traffic at the Port of Baltimore remains suspended, but the Maryland Port Administration said trucks were still being processed at marine terminals.

The loss of a road that carried 30,000 vehicles a day and the port disruption will affect not only thousands of dockworkers and commuters, but also U.S. consumers, who are likely to feel the impact of shipping delays. The port handles more cars and more farm equipment than any other U.S. facility.

___

Collins reported from Columbia, South Carolina. Associated Press writers Sarah Brumfield in Washington, D.C.; Kristin M. Hall in Nashville, Tennessee; Adrian Sainz in Memphis, Tennessee; and Lisa Baumann in Bellingham, Washington, contributed.

Read More

Continue Reading

Austin Local News

The Texas attorney general is investigating a key Boeing supplier and asking about diversity

Avatar photo

Published

on

The Texas attorney general is investigating a key Boeing supplier and asking about diversity

DALLAS (AP) — The Texas attorney general has opened an investigation into a key Boeing supplier that is already facing scrutiny from federal regulators over quality of parts that it provides to the aircraft maker.

The office of Texas Attorney General Ken Paxton said it began looking into Spirit AeroSystems because of “apparent manufacturing defects” in parts that “have led to numerous concerning or dangerous incidents.”

In a statement Friday, a Spirit spokesman said, “While we do not comment on investigations, Spirit is wholly focused on providing the highest quality products to all our customers, to include the Boeing Company.”

Paxton asked the Wichita, Kansas-based supplier to turn over documents produced since the start of 2022 about communication with investors and Boeing about flaws in parts and corrective steps the company took.

The request goes into detail in seeking internal discussions around Spirit’s efforts to create a diverse workforce “and whether those commitments are unlawful or are compromising the company’s manufacturing processes.” Paxton asked for a breakdown of Spirit’s workforce by race, sexual orientation and other factors, and whether the makeup has changed over time.

Since a Spirit-made door-plug panel blew off an Alaska Airlines Boeing 737 Max in January, some conservatives have tried to link aviation safety to diversity at manufacturers.

Paxton is a conservative Republican who this week agreed to pay $271,000 in restitution to victims and take 15 hours of training in legal ethics to settle felony charges of securities fraud. Paxton did not admit wrongdoing in the 9-year-old case.

The Federal Aviation Administration launched an investigation into Boeing Spirit after the Alaska Airlines incident. An FAA audit of manufacturing procedures in Spirit’s factory gave the company failing grades in seven of 13 areas.

Advertisement
Submit your 2022 Austin Neighborhood Feedback

Boeing is in talks to buy back Spirit, which it spun off nearly 20 years ago, as part of a plan to tighten oversight of manufacturing in its supply chain.

Read More

Continue Reading

Business

Boeing plane found to have missing panel after flight from California to southern Oregon

Avatar photo

Published

on

Boeing plane found to have missing panel after flight from California to southern Oregon

By CLAIRE RUSH and LISA BAUMANN

 

PORTLAND, Ore. (AP) — A post-flight inspection revealed a missing panel on an older Boeing 737-800 that had just arrived at its destination in southern Oregon on Friday after flying from San Francisco, officials said, the latest in a series of recent incidents involving aircraft manufactured by the company.

United Flight 433 left San Francisco at 10:20 a.m. and landed at Rogue Valley International-Medford Airport in Medford shortly before noon, according to FlightAware. The airport’s director, Amber Judd, said the plane landed safely without incident and the external panel was discovered missing during a post-flight inspection. No injuries were reported.

The airport paused operations to check the runway and airfield for debris, Judd said, and none was found.

Judd said she believed the United ground crew or pilots doing a routine inspection before the next flight were the ones who noticed the missing panel.

A United Airlines spokesperson said via email that the flight was carrying 139 passengers and six crew members, and no emergency was declared because there was no indication of the damage during the flight.

 

Advertisement
Submit your 2022 Austin Neighborhood Feedback

The Asante Rogue Regional Medical Center is pictured in Medford, Ore., on Jan. 4, 2024. The first lawsuit filed Monday, Feb. 26, 2024, brought amid reports that a nurse at the southern Oregon hospital replaced intravenous fentanyl drips with tap water seeks up to $11.5 million on behalf of the estate of a 65-year-old man who died. (Janet Eastman/The Oregonian/The Oregonian via AP)

 

“After the aircraft was parked at the gate, it was discovered to be missing an external panel,” the United spokesperson said. “We’ll conduct a thorough examination of the plane and perform all the needed repairs before it returns to service. We’ll also conduct an investigation to better understand how this damage occurred.”

The Federal Aviation Administration also said it would investigate.

The missing panel was on the underside of the aircraft where the wing meets the body and just next to the landing gear, United said.

The plane made its first flight in April 1998 and was delivered to Continental Airlines in December of that year, according to the FAA. United Airlines has operated it since Nov. 30, 2011. It is a 737-824, part of the 737-800 series that was a precursor to the Max.

Boeing said, also via email, that it would defer comment to United about the carrier’s fleet and operations.

In January a panel that plugged a space left for an extra emergency door blew off a Boeing Max 9 jet in midair just minutes after an Alaska Airlines flight took off from Portland, leaving a gaping hole and forcing pilots to make an emergency landing. There were no serious injuries.

The door plug was eventually found in the backyard of a high school physics teacher in southwest Portland, along with other debris from the flight scattered nearby. The Department of Justice has launched a criminal investigation.

On March 6, fumes detected in the cabin of a Boeing 737-800 Alaska Airlines flight destined for Phoenix caused pilots to head back to the Portland airport.

Advertisement
Submit your 2022 Austin Neighborhood Feedback

The Port of Portland said passengers and crew noticed the fumes and the flight landed safely. Seven people including passengers and crew requested medical evaluations, but no one was hospitalized, officials said.

___

Baumann reported from Bellingham, Washington.

Read More

Continue Reading